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Privacy Policy

Effective Date: 07/10/2026

Policy Updated: 07/10/2026

  1. INTRODUCTION

Aesthetics Depot (“Aesthetics Depot,” “we,” “us,” or “our”) operates a business-to-business online wholesale platform offering Aesthetic Products and medical aesthetic devices exclusively to Licensed Medical Professionals, Medical Practices, Clinics, and other qualifying Healthcare Businesses (“Customers,” “you,” or “your”).

This Privacy Policy explains how we collect, use, disclose, and protect information in connection with your access to and use of our website and related services.

This Site and our Services are intended solely for business use by Licensed Medical Professionals and qualifying Medical Businesses. We do not knowingly offer our Services to, or collect information from, individual consumers or members of the general public for personal use.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.

  1. INFORMATION WE COLLECT

Because we sell exclusively to verified medical professionals and businesses, the information we collect is primarily business and professional in nature. We collect the following categories of information:

2.1 BUSINESS & PROFESSIONAL VERIFICATION INFORMATION

  • Business/practice name and type
  • Business address and billing/shipping addresses
  • Business tax identification/EIN or equivalent international registration number
  • Professional license numbers, medical credentials, certifications, and issuing authority/jurisdiction
  • Resale certificates or other documentation required to verify eligibility to purchase medical aesthetic devices
  • Name, title, and role of authorized representatives or account users

2.2 ACCOUNT INFORMATION

  • Username and password (stored in encrypted/hashed form)
  • Account contact name, business email address, and phone number
  • Order history and purchasing preferences
  • Communications preferences

2.3 ORDER & TRANSACTION INFORMATION

  • Products purchased, order quantities, order dates
  • Billing information and payment details (processed via third-party payment processors — see Section 6)
  • Shipping and delivery information
  • Invoices, purchase orders, and related correspondence

2.4 WEBSITE & TECHNICAL INFORMATION

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on Site, referring/exit pages, and click patterns
  • Cookies and similar tracking technologies (see Section 8)

2.5 COMMUNICATIONS

  • Records of customer service inquiries, support requests, and correspondence
  • Marketing preferences and opt-in/opt-out status
  1. HOW WE USE INFORMATION

We use the information we collect to:

  • Verify eligibility to purchase (confirming professional licensure and business status)
  • Create and manage Customer accounts
  • Process, fulfill, and ship orders
  • Process payments and manage billing, invoicing, and collections
  • Communicate with Customers regarding orders, account status, and support
  • Provide customer service and respond to inquiries
  • Send product updates, promotional offers, and marketing communications (where permitted, and with an option to opt out)
  • Improve and maintain the Site and our Services
  • Detect, investigate, and prevent fraud, unauthorized access, and misuse of the Site
  • Comply with legal, regulatory, and contractual obligations, including recordkeeping requirements applicable to the sale of medical devices
  • Enforce our Terms of Service and other agreements
  1. HOW WE SHARE INFORMATION

We do not sell your information to third parties for monetary consideration. We may share information with:

  • Service Providers: Payment processors, shipping and logistics carriers, IT hosting and cloud storage providers, customer support platforms, and email/marketing service providers, each acting on our behalf and under contractual confidentiality obligations
  • Manufacturers/Suppliers: Where necessary to fulfill orders, manage warranties, or process product returns
  • Professional Licensing/Verification Services: To confirm professional credentials where applicable
  • Regulatory and Government Authorities: Where required by law, such as reporting obligations related to medical device sales, tax authorities, or export control compliance
  • Legal and Professional Advisors: Including attorneys, auditors, and insurers, as needed
  1. COOKIES & TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar technologies to operate the Site, remember Customer preferences, analyze traffic and usage patterns, and support marketing efforts. You can control cookies through your browser settings; however, disabling cookies may limit certain Site functionality, such as staying logged into your account.

  1. DATA RETENTION

We retain business and transaction information for as long as necessary to:

  • Maintain your account and fulfill ongoing orders
  • Comply with tax, accounting, and medical device recordkeeping obligations (which may require retention for a number of years after the relevant transaction)
  • Resolve disputes and enforce our agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

  1. DATA SECURITY

We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction, including encryption of sensitive data in transit, access controls, and secure payment processing through PCI-compliant third parties. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

  1. YOUR PRIVACY RIGHTS

8.1 U.S. STATE PRIVACY RIGHTS

Depending on your location and applicable state law (e.g., California, Colorado, Connecticut, Virginia, and other states with comprehensive privacy laws), you or your business’s authorized representatives may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information, subject to legal retention requirements
  • Opt out of the sale or “sharing” of personal information (we do not sell personal information) and of targeted advertising
  1. MARKETING OPT-OUT

You may opt out of marketing emails at any time by using the unsubscribe link in any marketing email or by contacting us directly. You will continue to receive transactional communications related to your orders and account.

  1. PROFESSIONAL VERIFICATION & ELIGIBILITY

Because our products include regulated medical aesthetic devices, we require proof of applicable professional licensure or business credentials before an account is activated or an order is fulfilled. Information submitted for verification purposes is used solely to confirm eligibility to purchase and for compliance recordkeeping, and is handled in accordance with this Privacy Policy.

  1. THIRD-PARTY LINKS

Our Site may contain links to third-party websites, including payment processors. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any information.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised “Last Updated” date. 

  1. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

 

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